Frequently Asked Questions

FAQHampton Wick Insurance has teamed up with Quotezones to provide you with online price comparisons from over 40+ insurers for your Home.

I can’t find my policy documents?

If you can’t find your policy documents then please get directly in contact with your insurance provider and request that they send you out a copy. Some insurance providers may also make your policy documents available online, so you may be able to access these through logging in on their website, or they could even be somewhere in your email inbox.

I want a quote via phone call?

Unfortunately Quotezone do not currently provide a telephone service but you can get a quote online and then discuss with the insurance provider that you would like to purchase a policy from.

What can be used as proof of no claims?

Your previous insurance provider should have sent you details of your no claims bonus to you with your annual renewal letter or after you have requested the policy to be cancelled. This document should be used as proof of no claims. If your previous insurance provider has not sent this to you then please get in contact with them and request it.

How do I buy my insurance?

You can purchase the policy of your choice by clicking “Next” on the results page for your chosen insurer, then clicking “Buy Online With Insurer”. This will take you to the insurance provider page where you will have to confirm your details, choose your payment method (monthly or annual) and finally enter your card details.

Where are my policy documents?

Generally the insurance provider will either provide these online or send via post the next working day. If you have not received these within 7 days then please directly contact your insurance provider.

How do I retrieve my saved quotes?

After signing in via the “Retrieve Quotes” button in the top right of the page, you will be directed to your history page where you can view all your previous quotes

How do I get another quote?

After signing in via the “Retrieve Quotes” button in the top right of the page, you will be directed to your history page where you can view all your previous quotes, from here you can click the “Get New Quote” and generate a new quote with your details pre-populated.

How do I update my personal details?

You can update these by: Clicking on the “Retrieve Quotes” button in the top right corner of the page - Signing in with your login details - Click “Get New Quote” - From here you can change any details you wish and generate a new quote.

How do I unsubscribe from your mailing list?

We stay in touch with you so we remind you of when your renewal is due, and also enlighten you about new services Quotezone are offering, however if you don’t want us to contact you simply click this link - and enter your email address to be removed from our mailing list.